Program Management – Envisa We enable success. Wed, 28 Sep 2016 18:02:43 +0000 en-US hourly 1 Relaunch Wed, 11 May 2016 15:32:41 +0000

Vivaterra markets high quality products to discerning customers, and they wanted their online customer experience to match the quality of the products they offer. To that end, Vivaterra turned to Envisa to help identify and implement a new e-commerce platform to provide merchandise and marketing teams with new tools to improve online customer experience and increase sales.

The Envisa Solution

Envisa successfully designed, developed, implemented and relaunched on the Magento Enterprise platformto deliver a superior customer experience with every visit. Working with Vivaterra’s design team, Envisa migrated from their old e-commerce platform to Magento Enterprise. Envisa implemented dozens of custom extensions that were not supported by the platform or community at the time and integrated the solution with their 3rd party warehouse fulfillment center using a custom Java-based API architecture.

The Results

Seamless Integration

Envisa integrated new e-commerce platform with the 3rd Party fulfillment center, and linked several 3rd party platforms into the new architecture including, Litle Payment Processor (Vantiv), PowerReviews, MyBuys, CommissionJunction, Bronto and Amazon.

Better Shopping Experience

The new design addressed several facets of the online shopping experience to deliver an improved customer experience and an easier-to-use interface.

Improved Marketing Results

With the new tools provided to both Merchandising and Marketing, the relaunch enabled more efficient target marketing campaigns with improved results.

A.T. Cross Goes Global Sun, 01 May 2016 02:00:58 +0000

A.T. Cross called on Envisa to architect, design and implement an internationalized site based on an existing US-only e-commerce solution.  The goals was to enable Cross to provision and operate localized e-commerce solutions—that differ in product mix, pricing, language, currency, promotions, etc.—in target markets across Europe, North America, and Asia based on a central global platform.

The Envisa Solution

Envisa was responsible for consolidating two discrete, separately maintained and supported e-commerce assets [one in the US, one in Europe] into a single, centrally maintained solution.

The Results

Strong Global Brand with Consistent Presence

The Cross globalization project provided a common user experience and brand presentation across all target markets thereby solidifying the global brand and improving Cross’s market presence.

Improved Overall Growth and Reach of Business

The Envisa globalization solution leveraged robust product data, creative assets, and marketing content across all supported locales and enabled rapid, low-cost expansion into new markets to drive the overall growth and reach of the business.

More Efficient Use of Marketing Tools

The new Cross global platform provided a balance of the flexibility needed to optimally service local markets with the efficiency afforded by allowing for centralized management of core/common information.  It also enabled investments in new end-user capabilities, infrastructure, and technology to be leveraged across multiple regions/markets.

Yale Improves Service with BI Solution Sun, 01 May 2016 01:26:32 +0000

Maintaining their signature high level of service at every point along the purchase life cycle is a top priority for Yale Appliance, but lack of visibility into customer behavior and buying habits limited their ability to continue delivering a top-quality personalized experience for every customer.

The Envisa Solution

Envisa designed and developed a custom data warehouse and customer analytics solution that integrated in store and online data from their ERP solution. The solution also included custom integration with their email marketing and marketing automation solution. By implementing a data warehouse, Yale Appliance has been able to dramatically improve their customer service, which is a critical competitive differentiator in the high-end household appliance industry.

The Results

Enabled Targeted Marketing and Communications

Envisa’s data warehouse solution has enabled Yale Appliance to analyze their customer preference, purchase history and brand preference information to produce targeted marketing and communications campaigns, including automated outbound email campaigns, service touch points, delivery notifications and customer satisfaction surveys.

Improved Sales Reporting

Yale has improved overall sales by better understanding product performance by sales representative.


Improved Operational Efficiency with Automated Reporting

The Envisa solution eliminated manual report development by creating automated operational reports that are delivered each morning to key decision-makers.

Work ‘N Gear Unlocks the Power of Data Wed, 09 Mar 2016 15:46:38 +0000

Work ‘N Gear is proud to provide the widest selection of the very best brands of work apparel and work footwear designed and manufactured for use in the most demanding service, security, and industrial environments.  What they needed was a business information solution to support their growing multi-channel enterprise that was as robust as their workwear, and they turned to Envisa to provide it.

The Envisa Solution

Using the Microsoft Business Intelligence solution (SSRS, SSAS, SSIS), Envisa designed and developed and enterprise-wide data warehouse with dozens of custom reports and OLAP cubes. Because of the flexible technical design, Envisa was able to build a solution that would provide uninterrupted end-user access for nearly ten years, even amidst multiple upgrades and a complete replacement of the underlying ERP system.

The Results

Improved Inventory Management and Forecasting

With the Envisa business analytics tool, Work ‘N Gear gained visibility into the store and warehouse inventory, customer buying behaviors and trends and other metrics that enabled more robust forecast reporting.

Quick Answers to Ad-Hoc Questions

Using OLAP cubes, Work ‘N Gear managers have been able to quickly answer ad-hoc queries, leading to improved operations management and customer support.

Targeted Marketing Campaigns

Leveraging integrated customer analytics, Envisa enabled Work ‘N Gear to initiate data-driven, targeted on-line and off-line marketing campaigns to boost sales.

J.N. Phillips Auto Glass Improves Retail Efficiency Sat, 05 Mar 2016 13:19:29 +0000

J.N. Phillips is the leader in auto glass, from mobile auto glass service to insurance replacements. When J.N. Phillips wanted help to increase revenue and improve efficiency at corporate headquarters and retail locations, they turned to Envisa. Our challenge was to develop and deploy a new point-of-sale system to the call center and 40 store locations using a redesigned back-end architecture to improve reliability, security and operational use.

The Envisa Solution

Envisa worked with J.N. Phillips to design and develop an enterprise-wide application and supporting infrastructure to allow executives to view store utilization and profitability from anywhere in the J.N. Phillips network. Additionally, Envisa assisted in the rollout of a new point-of-sale system requiring technical and business process training for over 100 employees.

In conjunction with the application development project, Envisa led a team of various technology partners including Verizon, in the deployment of a new WAN architecture across all store locations.

The Results

Reduction in System Downtime

After upgrading the technical architecture supporting J.N. Phillips, Envisa was able to improve system reliability at corporate headquarters and retail locations, thereby reducing system downtime and costly technical support.

Increased Order Volume

By enabling increased access to integrated data across all stores, Envisa provided executives with real-time insight into retail location performance and utilization, resulting in increased order volume and improved procedural efficiency.

Integration with Over 40 Stores

By implementing the new WAN architecture in over forty stores, Envisa helped J.N. Phillips reduce time and money required to develop and deploy system enhancements and improved consistency of consumer experience across branch stores.

Stoneside Redefines Custom Window Treatment Business Fri, 04 Mar 2016 01:08:15 +0000

How do you launch a custom window treatment company that outpaces its competitors with premium quality products and unparalleled customer service?

If you’re Stoneside, you redefine the industry with 100% vertical integration from designer to installer, and you power it with tablet-based custom configuration tools from Envisa that seamlessly connect from customer to designer to manufacturer to installer.

The Envisa Solution

Envisa’s configurator solution provides dynamic visualization of selected product options and is supported by a rules-based engine to limit downstream choices as options are selected.  Dynamic pricing, product availability, and estimated delivery timeframes are core features, as well as full integration with a complex network of systems to support ERP, phone support, installation, and bidding.

The Results

Dynamic Visualization of Custom Designs

Stoneside was able to launch a custom window treatment business that allows the designer and customer to work together in the customer’s home to build unique window covering solutions meeting exact specifications for style, size, color, fabric, hardware and accents.

Real-Time Pricing and Availability

The solution reduced costs and increased productivity by allowing customers to browse product possibilities before meeting with designers, providing designers the ability to place orders while in customers’ homes, enabling customer service to track order status and progress and integrating with installers for better communication and smoother installation.

Full Integration with Downstream Systems

Stoneside was able to decrease fulfillment time and manufacturing errors by generating a complete and accurate bill of materials and work instructions directly from the configurator tool, which uses rules-based logic to ensure manufacturability of designs.